The request for refunds will be available from Wednesday, June 17, 10:00am and will end at midnight on July 8, and refunds will be processed in as little as 30 days after the form closing date.

1 – Visit greatsouthbay.frontgatetickets.com and log into your Front Gate Tickets account

2 – Select order history under the “Your Account” tab on the top navigation bar

3 – Select “View Order Detail” on the order number you with to have refunded

4 – Click the “Request Refund” button on the top of your order details.

If you have applied for a refund, but have changed your mind and wish to still attend the festival, log back into your account and hit the now available “cancel request” button. Once the request period closes, you will no longer be able to change the status of your refund request.